The Bath Authority Reviews

The bath authority did an amazing job on removing a tub and installing a shower stall. Great work and highly recommend.

We had a very knowledgeable design consultant, Jenny Hernandez for a shower installation quote. Although we haven’t come to a decision yet, we have talked with other companies and by far, we were not only are very impressed with the product, but her friendly personality.

We had our bathtub removed and installed a walk in shower.

Happy with the look of our new walk in shower.

Happy with Kenny the installer and his helper. They were straight forward and timely with the install process from the time they arrived until the time they left. Clean and efficient and they never stopped moving.

She is an absolute asset to your company!

They have done a great job on the first bathroom so far and will start the second bathroom tomorrow!

Scott Nelson was a great salesmen, I got a quote I couldn’t resist,Dave was my installer and his assistant were,super fast ,professional, clean,great workers would definitely them

Installers were courteous, friendly and professional. End result was an attractive quality tub and surround. Thanks again Dave and Kenny.

We had our tub removed and replaced with a walk in shower, the installation was done professionally, installers were very polite, courteous and left nothing to clean.

Our bathtub was old and hard for us to get into to take a shower. Tod came out an gave us an estimate was very thorough. Brodie our installer was great his team laid down mats not to get anything dirty an cleaned up after. He explained everything to us and wanted to make sure we were satisfied. One thing was not right he got on the phone with his boss to make it right.

It has only been a few days, but my husband and I are loving our new bath/shower area. It really modernized our bathroom! Scott was our salesman; he was genuinely kind and, I believe, truly wanted the best for us as customers! Alexander did our installation. He was hardworking and efficient. My husband was home and Alexander kept him in the loop on things he was doing! He also left us his number if we had any questions! I also truly appreciated the attempt that he tried not to be too loud for our four month old daughter, but it doesn’t always happen 😂.

The installer, Rhett, was excellent. Friendly, on time, cleaned up after he was done and we love the shower.

Installer was excellent!

Dave did a wonderful job so nice and friendly I love my new bath room

My new tub and shower makes me feel like I’m at a spa.

The professional and knowledgeable installers made this experience seem less.

I would highly recommend The Bath Authority for any remodeling needs.

We just had new bath install from Bath Authority and we could not be more pleased. Our install technician Duke, was so wonderful to work with. He arrived on time everyday, covered our floors with tarps to prevent damage and he was thoughtful. He asked questions to make sure the bench, grab bars, shelves and foot rest were in the correct positions to meet our needs. He cleaned up after himself everyday so we could use the rest of the bathroom if needed. When the project was completed the new shower was beyond our expectations. I highly recommend Bath Authority if you are looking for a bathtub to shower conversion.

We went with Bath Authority because they are a subsidiary of Universal Windows Direct of which we had a very good experience with when we bought their windows. The Bath Authority did a wonderful job of renovating and updating our shower in the owners suite. The price was competitive and the installers were here on time and kept us informed of their progress. All the materials were of high quality and the project was completed on time and they left the bathroom spotless.

Everything was done in a timely manner. He was very professional and excellent work ethic. I’m extremely happy with my new bathroom.

So far so good he has to come back tomorrow

The work was done efficient and clean. The installer was extremely knowledgeable and the craftsmanship was fabulous. I highly recommend!!!

Installers were very professional, on time, cleaned up afterwards. Friendly, helpful with instructions on how clean and care for the new shower.

Scott Nelson was a great salesmen, I got a quote I couldn’t resist

When we moved into our home outside of Cleveland, we quickly discovered that our master bathroom shower was really not suitable for us or guests. At the home and garden show, we found The Bath Authority. Within a few weeks, Scott visited our house to walk us through our options. We needed just a few days to decide exactly which options we wanted, but he gave us the time we needed and returned (with a delicious pizza in hand) to help us solidify our remodeling job (and to welcome us to the Cleveland area). We expected to wait 8 weeks for our job to be delivered. However, in less than 5 weeks, our job was installed and looking great. It truly us the best shower experience we have ever had. Rhett was fantastic—a very friendly and customer-focused installer who was able to finish our job in one day. He guided us through the features, cleaning instructions, etc. We would definitely recommend The Bath Authority, Scott, and Rhett to anyone and would consider using them for future projects.

Love my new bathtub. From the initial contact to the installation, the process was seamless! Everyone was friendly helpful and professional. I would recommend The Bath Authority to anyone looking to update their bath!

We had 2 bathrooms done and Scott did a great job explaining everything to us. It was a pleasant experience having him in our home. Production of all material only took 3 weeks, and the installation only took 2 days for both bathrooms. If you get the opportunity to request installers, I highly recommend Dave K and Ken B. They were very professional and cleaned up everything, after they left everything was just like it was when they got here. Very nice and very pleasant.

Scott explained everything very well and the installers were fantastic. Had 2 bathrooms done and they were done in 2 days.

The job started off kind of rocky at no fault of the installers. We ordered a bathtub but the individual placing the order accidentally ordered us a shower which pushed the install back a few weeks. In regard to the installers, Dave and Jay were amazing. They had some challenges with material as mother nature wouldn’t cooperate with them. But they rose to the occasion and gave us what we wanted. Dave and Jay were very professional. They made sure to keep my home clean as they worked which made things very nice. If I ever need to have work performed down the road, I am going to schedule it when they can come do the work as I’ve seen first-hand what they can do.

We’ve been procrastinating getting a new walk in shower for awhile now. Jenny came out to our home and made it all so easy. We didn’t know what to expect as far as pricing and let me just tell you that Jenny made it happen! Can’t wait to post the before and after pictures!

We had our tub and shower combo replaced with a walk in shower. Service was Great. Dave and Kenny did a thorough job. The shower looks amazing. Thank you for your service.

Will recommend highly!

This is a review on my consultation with sales representative/designer Jenny from The Bath Authority. Jenny is wonderful at helping clients work towards their project goals. I highly recommend working with her for your project.

Kenny was very professional, very organized, clean, and when he finished he explained all the instructions to me.

They got the job done quickly and it was very nice!

Jenny was very Knowledgeable Professional

Had many choices to pick from to make shower my own.

Very professional, cleanup great. Work done on time.

Co. available if needed question answered.

Great Job Dave and partner.

This is a review on my consultation with sales representative/designer Jenny from The Bath Authority. Jenny is wonderful at helping clients work towards their project goals. I highly recommend working with her for your project.

They got the job done quickly and it was very nice!

Kenny was very professional, very organized, clean, and when he finished he explained all the instructions to me.

Replaced tub/shower with new shower only. Been using my new shower for a month now, I love how easy it is to clean, I love the upgrade to a shower head and handheld spray. Kenny r was very professional and explained the process thoroughly. He was very neat and kept all his tools and materials tidy every night before he left. I am very pleased with Kenny’s work and the Bath Authority’s product.

Replaced tub/shower with new shower only. Been using my new shower for a month now, I love how easy it is to clean, I love the upgrade to a shower head and handheld spray. Kenny r was very professional and explained the process thoroughly. He was very neat and kept all his tools and materials tidy every night before he left. I am very pleased with Kenny’s work and the Bath Authority’s product.

Jenny my sales rep. was very thorough about styles and options and priceing,she was very patient with me .One of the best sales reps. that i have ever delt with, can:t wait be to see how install goes, will have update on that

Working with Jenny was a great experience – she was very honest and her design background was very helpful when making our design decisions. She was very knowledgeable about the product options and installation process. We are looking forward to the install!

Bath Authority took out our 90 year old bathtub and wall tile and replaced it with a large walk in shower. They were very good about keeping us informed about their schedule for services. They arrived on time and worked without interruption until the job was complete after 3 days. The men who completed the job were very professional and kept us informed about their progress and they cleaned up the work site before they left each day. The results of their work is a lovely and large shower space and we are very pleased with the results.

Love my shower. After a couple months of the install, something wasn’t right. I called my salesman -Scott Nelson and he said he’d take care of it.

Today the installer removed my tub and tiled tub area down to the a tuds. Will return tommorrow to finish install of walk in shower. Our installer Chuck is great and keeps updating me of what he is doing.

The two young men that worked on my bathroom removed my walk in tub to a Beautiful walk in Shower and I was so happy!!! and so much in love with it. I can’t wait to take my first shower

Thank you all so much

Working with Jenny was a great experience – she was very honest and her design background was very helpful when making our design decisions. She was very knowledgeable about the product options and installation process. We are looking forward to the install!

Jenny was very awesome she was very professional about her business she was selling the product but my cousin was coming so he is very good if I decide to do it I will call on her I’ll give her 10 stars

Our experience with this company has been a blessing. We’ve been procrastinating getting a new walk in shower for awhile now. Jenny came out to our home and made it all so easy. We didn’t know what to expect as far as pricing and let me just tell you that Jenny made it happen! Can’t wait to post the before and after pictures!

Kenny was the best. He was prompt, neat, polite, and very knowledgeable. We would recommend him and have him back anytime. Left everything pristine clean.

I highly recommend Kenny for your installation. He is friendly, knowledgeable and cleaned up after himself. He also reviewed the care and maintenance with us.

I bought my home in February and right away I knew I could not continue to use the original (32 yr old) shower in the master bath. Much too small.

I had Bath Authority come out and discussed my options with the Joe, the salesman. He listened as I told him my current needs as well as looking to the future. I settled on having the tub removed and a much larger shower installed to replace it. I also had them remove the old shower and cap the drain. My installers Dave and JR arrived as scheduled. The job was a little more involved than expected but Dave kept me informed every step of the way and offered options when necessary. I could not be more pleased with the professionalism and skill of the demo and install. All debris was removed and the site was clean when they left each day. The new shower turned out better than I imagined. I could not be happier with the whole experience. I will always recommend The Bath Authority to anyone who happens to ask.

Kenny was our installer. He was courteous and considerate. He paid attention to detail. He made sure that all drop clothes were in place, He made a suggestion regarding replacing our ceiling with the new materal and enhancing the soffit area. He attention to detail was fantastic. Our experience with our salesman, Joe, and our installation with Kenny was terrific. We would recommend them,

Excellent sales person, was very helpful, describe everything correct and answer all my questions, is good to have person that represents your company as he did excellent

Every aspect from sales person to installer was a great experience. The installer showed up on time and work hard the whole time he was here. Kenny was professional,friendly and I like that he asked about pets in the home of which he should be aware. I can’t say enough good things about him

Kenny was the best. He was prompt, neat, polite, and very knowledgeable. We would recommend him and have him back anytime. Left everything pristine clean.

We had a jacuzzi tub removed and a beautiful walk in shower installed. The entire job was completed in one day . Rhett was so meticulous and professional. We couldn’t be more pleased.

Kenny was great! He did a thorough job, kept me posted on the progress and the finished product looks better than I could have imagined.

Kenny was a great installer couldn’t be more happy!!!

Jenny was very thorough and educated us on our bathtub renovation. We were gathering information and Jenny shared all her knowledge.

First off, I would like to mention the gentleman who was our installer – Ken. He was amazing, professional, and most of all knowledgeable!!

Our home was built in 1929. To say every time you turn around, there is something that needs fixed or updated is an understatement. Our bathroom shower/tub was no exception. Ken mentioned that it was the most difficult one he had encountered. You would have never known it. He handled it like a pro. The finished result is ABSOLUTELY BEAUTIFUL.

Our shower looks like something you would find in a brand new home. We could not be more pleased!

Thank you Bath Authority! And most importantly to your installer Ken and the Sales Representative as well – all were very easy to work with and professional.

Crew that came to do the work really did a good job and let us know how things were going thru out the process. We had a tub to shower installation. I would use this company again.

Professional from start to finish. Our salesperson Todd arrived on time and immediately focused on what our needs were while reviewing all the options and choices we had available to us when choosing The Bath Authority. We felt very comfortable with Todd’s presentation. Kenny did a 5 🌟 shower installation for our home. He had the passion, knowledge , and attention to detail evident in his superior quality craftsmanship. We love the results. No words can thank them enough. The Bath Authority really cares about their customers.

Good overall company, great workers, finish the job in a timely fashion, very much appreciated

We had our shower rplzce.they did a beautiful job.very professional

Good overall company, great workers, finish the job in a timely fashion, very much appreciated

Our installer, Mr. London, was very professional! He went out of his way to make sure every step of the job was done to perfection! Cleaned up after the job was completed.

Quality and Excellent service! Smooth, no pressure process all the way through. Dave and Kenny who are the installers were very nice, friendly and informative. Both of them are True professionals. They explained the whole process and worked very hard, within 7 hours they had the job completed and cleaned up nicely. Highly recommend this business for your bath needs. A++

We appreciated Jenny’s input on our bathroom project. Instead of just trying to sell us a shower, she educated us on not only the tub/shower aspect, but other bathroom tips as well. We learned that our tub was actually in pretty good condition and that it was not a practical decision to replace it at this time. She also gave us helpful advice on flooring and plumbing fixtures that we would be replacing ourselves. Jenny was very professional, helpful and pleasant. Our experience was very positive and gave us clear direction on our bathroom project. Thanks, Jenny!

The workmanship completed in our bathroom by our installer, Peter Tropkoff was top notch! He was the most professional contractor, always on time, extremely neat and very skilled in his install! Every day the area was cleaned up as if he was never there.

Very Great 👍

The installer was great. We are very pleased and would highly recommend this company.

We’re so happy with our new shower! Kenny did a fantastic job. He paid attention to every detail, putting thought into everything he did. He took a lot of pride in his work, and it shows. Tearing out our old tile shower was a huge job, but he got it done. The shower head with the detachable handheld head is so worth it. And we really like the spacious caddies that also break up the herringbone pattern. Scott did a great job of explaining everything to us and creating a photo of what it would look like.

We just had our bathtub converted into a shower thanks to Bath Authority. They were very timely and easy to work with, and the gentlemen who came to install the shower were timely and friendly. They worked hard, and turned what was estimated to be a two day installation into a quick 7 hour job! I am very satisfied with their work, and would highly recommend them to anyone else!

From the sales associate who came to our home to the installers everything was very professionally done. We had 2 builder grade pre-fab units pulled and two new showers installed. Installers were timely every day, protected our property during the

install process and cleaned up each evening. The finished product is beautiful and I’m sure we added value to our home. If you want the job done right from start to

finish … these are the people to call! First class operation all the way !!

Very professional service. The guys that installed worked steadily and quickly. VERY happy with competed project.

My husband and I met with Jenny for a consultation on a walk-in shower. She is very professional and friendly. We enjoyed meeting her and learning about Bath Authority and the products you offer.

Great experience with The Bath Authority! From Jenny who helped us design our new shower to our installers Dave Krantz and Kenny, we could NOT be more satisfied! The knowledge and professional service were impeccable and highly recommended!

Kenny did an excellent job installing my new shower. Explained everything in detail.

Very polite and did a great professional job. Thank you Kenny.

I had a DIY bath remodel go very wrong lol. Called The Bath Room Authority and they had the entire shower area gutted and remodeled right in a DAY! Looks awesome. They were very professional and communicated well. Thanks Dave and Kenny!!! I am a very happy homeowner today!

Definitely would recommend The Bath Authority to my family and friends. Very professional the entire visit

We love our new shower! Kenny did a fantastic job! He was extremely professional and helpful. It’s beautiful. Our experience was wonderful. I would highly recommend.

The salesman, Todd, and installer, Pete were both very professional, courteous, informative and helpful with the bathroom project I had done! I am extremely pleased with the end result!

These guys were great. It started with them prepping building supplies and realizing that some parts were broke. Re-ordered new ones. Rescheduled install and were prompt and ready to go. Half way they ran into a snag but no problem. Rerouted the plumbing pipes and continued the install. Two days later I have a brand new beautiful shower installed.

Jenny was amazing very knowledgeable about what we needed..spent quality time with us

Jenny attentively listened to our shower remodeling needs and provided extremely professional service and numerous options to help us decide on a finished design. Overall, the customer service from Jenny and The Bath Authority’s reputation for quality has put us at ease as we start the renovation. We’re highly confident for the finished shower and really appreciate the support and expertise from Jenny who has provided us an excellent experience thus far with The Bath Authority.

We had our bathtub replaced with a walk in shower. Alexander and Anthony did an excellent job and were very easy to work with They put runners down to keep floor clean when carrying supplies in and cleaned up nicely after completing job. The salesman, Chris, was also great! He didn’t hesitate to help us with moving some items to get to the access panel for our old tub to see if there was a shut off for the previous water leak we had before installing new walk in shower! We highly recommend this team of great guys!

Everything went very well.

Excelant install, communicative sales person, job well done

Christopher came to my home for an estimate and was extremely knowledgeable and professional. He was very patient with me during the design process and answered all of my questions. Very happy with this company.

Chris Burke was our representative. He showed up on time and was ready to show us what the bath authority had to offer us! He explained everything and took his time to listening to us and what we wanted. He got us a excellent price and gave us hope again for a beautiful bathroom! Can’t wait to see are vision come to life. Thanks again Chris! If you can ask for a representative I definitely recommend asking for him!

Christopher came to my home for an estimate and was extremely knowledgeable and professional. He was very patient with me during the design process and answered all of my questions. Very happy with this company.

A driven young man that loves what he does…with no forceful aggression behind it…His energy of determination from the time he arrived till he left…You don’t get these type representatives often…You get salesman that’s all about money….Have you stressed through the appointment….That’s definitely who Chris B wasn’t…I thank you for you hardwork and representing Bath Authority the way you do….

Great consultation with Chris B. The consultation wasn’t a pitch-pressured sale and Chris was very kind, knowledgeable, patient, and even stated to give some time to think about the purchase before signing. Every other company/salesman that came to our home wanted to sign right away. Just going off of the experience with the consultation, I’m looking forward to seeing the finished product. I highly recommend Chris and The Bath Authority.

christopher burke design consultant, very good sales person. guy knows his job. tells you everything you need to know.

He is a nice guy. Got me a good deall

I love my new shower. I can’t remember installers name , but he did a great job . Even though he ran into some unexpected issues with our floor, he knew how to fix it.

Chris was knowledgeable and helped me with my unique situation to select the best product to meet my needs. I highly recommend Bath Authority.

Very professional I enjoy him he deserves a raise!!!

Rhett did a great job! He took great care of all the installation details and very good about being careful of our house.

Christopher was very professional and a tremendous help to us. He was patient with our questions and worked with us to give us a great product and we look forward to getting a new shower.

Rhett did an amazing job! I almost didn’t believe it was my bath area. He has a lot of knowledge and explains everything !!!! You need more employees like him!!!!

From Mike D – Chris B is a top tier consultant. Glad to be doing business because of him and looking forward to the final product. Will update review once the project is complete. Thank you for everything

I went on to The Bath Authority website and requested a free estimate regarding a bathroom remodel. I received a phone call within 10 mins. Chris came to the house the same day I requested the free estimate. Chris was very friendly, knowledgeable, and professional. He showed me before and after pictures of their remodels, he took the time to listen to my needs and see what I really wanted, and presented me with different pricing to see what would work best for me. If you’re thinking about a bathroom remodel ask for Chris. You won’t be disappointed! UPDATE: My remodel is complete and it was worth the wait! The crew leader Rhett was very professional, knowledgeable, friendly, and prompt. He cleaned up his work site area outside as well as inside my home. He asked for my opinion prior to installing the shelves in the shower and would show me his progress throughout the day. I would highly recommend The Bath Authority if planning on remodeling your restroom.

Consultant Chris offered us a lot of information. We found the visit very educational to understanding our options in replacing a shower. Added feedback June 2022-Installer Rhett did an awesome job on our shower replacement unit. The attention to detail was obvious with how the pattern in the walls lined up.

Kenny did a wonderful job. Would definitely recommend this company

Worked with Chris at The Bathtub Authority. He’s was great to work with, very thorough and courteous. Highly recommend the company!

Very professional with beautiful work. We absolutely love how our new walk in shower looks. We weren’t expecting to do mudding and painting ourselves but we’re excited to see the end results.

The bathtub and shower install turned out great. Very professional and finished in a timely manner. Kenny was very knowledgeable and did a suburb job. We are very satisfied with his work. We highly recommend this company and particularly, thus installer ! G Combs

A pleasant experience from Start to Finish. Even though they ran into some less that easy issues, with our Bath, everyone remained Calm, Profesional, and Accomplished what needed to be done. Very Pleased with how things turned out.

Sales experience has been great. Initial meeting and quote was reasonable and very quick. Scott Nelson explained everything in detail and laid it out in our meeting. Great experience.

Jenny H. came to my home and was very professional, warm and knows her stuff!! I’m excited about my new bathroom install and she had great ideas!

Would recommend to anyone!

Jenny is so professional as well as knowledgeable and a great help with our new shower design! Just what we needed to update our new forever home!

Jenny could not have been more helpful in educating us about bathroom upgrades. She was extremely professional, pleasant, and competent, and made recommendations based on the structure and design of our current bathroom. I highly recommend The Bath Authority and Jenny in particular!

Jenny was so awesome! She went above and beyond to find the right tub to fit my needs at the right price. At first I thought the price was somewhat higher and it may have been but if you want quality with a guarantee then the Bath Authority is the right choice.

We had a Shower conversion completed in 2 days. Our installers were very professional, worked quickly and did great work. The cleaned up, took all of the waste with them, and did not leave a bit of trash behind. Everything looks GREAT! I highly recommend them!!!

Met with Jenny for our estimate/consultation and she was phenomenal. Knowledgeable, courteous, and a pleasure to work with. We look forward to the finished product!

Great service Jenny was able to make everything come together with my bathroom project

I was really impressed with the knowledge of Joe Pianecki, crew leader/design consultant. He explained every detail of how the tub to shower conversion will go. And, I believe that he gave me a good deal on the work. I am excited to have this done. Thank you Joe!!!

Everyone from start to finish from the Bath Authority was phenomenal! Rhett was awesome at what he did!! Beautiful work!!

I had my shower stall replaced, including plumbing rework and door installation. Our installer, Rhett, was was quick, yet meticulous—and courtesy. Very professional! I am pleased beyond expectation with his work and the finished product. Highly recommend!

Wonderful young lady, on time , professional and gave honest appraisal of my project.would definitely use her again.

So happy with this experience! Chris was very helpful and professional. He gave us great advise. We are looking forward to getting this work done!

Chris is professional and awesome! Answers all your questions. Kenny took his time and went out of his way to do a superb job. Looks great!

Jenny was a pleasure to speak to and work with when deciding to remodel my mother’s tub to a walk in shower for her safely.

Christopher Burke was Very professional and walked us through the process

We had Kenny and Brodie work on our tub to walk-in shower conversion. They were awesome and did a beautiful job. Highly recommend them. Polite, obviously experienced and very professional.

Jenny was very professional, friendly and provided us great ideas and options. She came on time and prepared. Her thorough knowledge was very helpful. Thanks Jenny!

Joe’s understanding of the products and customer needs, allows him to deliver expert advise!

I am really excited for my new walk in shower! Christopher did a fantastic job helping me design it. Thank you!

Who doesn’t dread a construction project? Why did we wait so long when TBA did everything they promised. The sales rep Joe Pianecki was professional, on time and wasn’t pushy.

Great experience!

Our salesman (Joe) carefully explained each step of the process and he was spot on. No surprises from start to finish and the end result was better than anticipated. If my home was bigger and I had more bathrooms, The Bath Authority would be my first choice hands down.

We had our Jacuzzi replaced with a walk-in shower. The entire project looks just like I had envisioned it would!

Pete and Mark are amazing installers! They did an outstanding job. They are very knowledgeable, courteous, friendly and professional in every way. The bathroom floor was cleaned up each evening. I would HIGHLY recommend Bath Authority to others.

My husband and I were looking to remodel our guest bath and had a few contractors come out for quotes. We liked The Bath Authority the best because of the solutions they offered. Even though we decided to do something a bit simpler (because we are selling) we truly recommend their services. Christopher was our consultant and was very knowledgeable. Kudos to them!

Bathtub/shower removed; installed walk-in shower. Installer was extremely knowledgeable and did a very professional job. Care was taken throughout the install and everything was cleaned up as if he hadn’t been there.

Thank you, Chris, for meeting with us. You are very knowledgeable, approachable, and friendly. You answered all of our questions about the bathroom remodel, and I loved the remodel program on your iPad. I appreciate all you did to help us. I appreciate The Bath Authority hiring Veterans like Chris!

We just could not afford the remodel, unfortunately.

They were on time courteous very clean explained everything to me, cleaned up everything when they were finished and I was extremely happy with them. I could not have asked for a better installer and I would be happy to have them back at any time if I needed them. Thank you for sending someone of their quality to my home. It was very enjoyable and I am extremely happy with the way it looks!

Fantastic experience from start to finish. Very thorough. They do what they say they’re going to do, and then exceeded my expectations. I would recommend this company to anyone.

The team that came in and redid our shower was awesome. It looks exactly like we wanted and has already gotten very positive comments from friends and family. Thanks again!

My elderly parents (86 & 88) were fighting against a first level shower & tub update to their 1960’s home. Now they wonder why they waited so long? Access is so much easier now and there is less worry about falling. Their sales guy Joe put them at ease, assuring them that shower access would be very simple. He was right. The installation crew cleaned as they went, we hardly knew they were here. Great job Guys…

Jonathan and Alexander did an awesome job and always gave updates and asking questions and it turned out beautiful. Amazing that it only takes 2 days!

Even though my wife and I decided to hold off on our bathroom remodel, I highly recommend The Bath Authority for your upcoming projects! They offer perfect solutions…We worked with Christopher who answered all of our questions and concerns. Kudos to them!

Anthony and Alexander were 5star. Very professional they showed up on time and were very respectful of my new floors. They ask for our opinion to make sure everything was the way my wife and I would like it. These two guys are a great representative of your company.

Chris offered us a lot of information. We found the visit very educational to understanding our options in replacing a shower.

My consultant was Christopher Burke and I would highly recommend working with him. He was very knowledgeable and friendly and took his time explaining everything.

Alexander and Anthony were prompt and very professional, they kept us informed throughout the whole project. They explained everything and made sure all the material was correct. Highly recommend!

I had a shower installed last year. A year later I wanted to add another shelf and bar. It was installed today by Phil Tropkoff. His work is outstanding. Thank you Phil. I am very pleased with The Bath Authority.

Awesome experience. Contract crew was awesome to work with and the end result looks amazing.

We had contacted several companies for estimates on our shower remodel. Bathroom Authority was the only company to do a follow up whether we had made a decision and offered to come out again and give us additional savings. Although the install time was delayed we are still happy with the outcome. Pete did a very professional job and was extremely courteous and personable. He answered all our questions and concerns about completing the rest of our bathroom remodel. We would not hesitate to use him again for future projects.

Zand and Anthony were incredibly professional. They constantly communicated what they were doing, asked what I wanted, and did incredible work. Very happy with the new Tub/Shower.

Kalvin Harrington was just here this afternoon to give us a quote to redo our full bath and shower to just a step in shower. He was very knowledgeable and did a fantastic job. He never hesitated to answer any questions we had. He was very good and my husband and I truly enjoyed his time here in our home. Thank you Kalvin!

New bath install no hidden cost very nice job!!!

Bath Authority did a complete demo/remodel of our tub/shower area in just 2 days. The 2 workers kept us in the loop during the whole process & were pleasant & easy to communicate with. We just LOVE our new tub/shower and would HIGHLY recommend them if you want quality work done.

They did a fantastic job, very impressed with their work. Everything was perfect. The guys that installed were very courteous and worked diligently to completion. Very professional and kept us informed every step of the process. Will definitely recommend to family and friends.

We used The Bath Authority to replace the shower and tubs for several units in our rental properties. Not only did the remodels turn out great but we received glowing reviews from the tenants. The installers were very professional, completed the work as described, and any issues were addressed immediately. We plan to use them on future projects.

The guys that did my bathroom did a awesome job. Unfortunately l can’t remember there names for the life of me. I’m so glad that l went with this company. There respectful, courteous, professional and knows they’re job and how to do it. They arrived & departed when they were supposed to and after there job they were finished. My bathroom is beautiful l am so proud. Thanks guys.

I have to say this, they did an outstanding job replacing my tub and fixing what was damaged from many years (20+) of use. The craftsman and his partner did an amazing job in the time frame they said. If you have a tub that needs updating or water damage from years of use they will take care of you. Call today I am more than happy to endorse this outfit and the work they do.

They’re gonna install my new shower and can’t wait to see the difference. I hear you are the best.

We have had some bad experiences with home improvement so we were skeptical. Your staff showed up on time with lots of positive energy. He went through every aspect of the company with made us feel comfortable. He explained the process, showed us the products and really listened to us. We were pleased with the quote but more importantly the warranty was one of a kind. There wasn’t just one thing that convinced us, it was everything. Excited to get this project started!

Salesman was very knowledgeable he knew what he was doing.

Fabulous job start to finish! The team is the best. Even agreed to return after mirror was installed. From sales to installation was impressed by professionals. I’m 100% satisfied. You have my ultimate recommendation.

On time and prepared. He explained the process and the different options of putting in a new shower where our old bath tub and tiles had been. We thought he did a great job and was very trustworthy. We did not feel pressured like with other sales people. We thank you!

So far we are very pleased with the entire experience.

The one thing that stood out was his communication prior to visit. He reached out several times and kept us in the know and worked with our schedule for the visit. Thank you for being professional and very friendly.

My wife and I needed a “redo” of a 20 year old shower. We met with the team, and decided that this was the company to go with. Two craftsmen came on the day agreed to, at the time specified. The rest was magic, as they converted our old shower into a new, larger shower. Both installers were professional and stayed on the job until my wife and I were happy with the result. I strongly recommend them. Thank you to the team

Thank you for our wonderful, new, walk-in shower! We are loving how it looks and enjoy using it. The quality of the work is excellent. Thank you for your dedication to making it perfect. We’ve already told many others about how pleased we are and suggested they give you a call!

They arrived on time, is very knowledgeable about their products and answered all of our questions.

I almost wish I had more bathrooms that needed a makeover because the results are phenomenal! Awesome designer and I quickly learned to trust his judgement! Thank you so very much!! I love my walk-in shower!!!

The one day install was fantastic! The installers prepped the entrance into the bathroom with tarps and did their best to contain any dust particles from infiltrating the areas outside of the bathroom. They left the bathroom void of debris. I am extremely pleased with the very professional work that was done and would highly recommend themt!

Knowledgeable about the products and let us decide what we wanted. This was a total strip down to the studs job. The bathroom is over 45 years old. They ordered all our choices and even in a pandemic we had a short wait to get the call everything was in. On the day and time, the team showed up an had the whole bathroom demoed the first day. In two more days my new bathroom was almost done. They answered any questions we had. They cleaned up every night before they left. We will suggest to our friends and neighbors that they call you for any bathroom remodel. This was an incredible job and they did it with class and style. Awesome job!

This was a very tight space to work in and yet they made it seem easy – it was not! Besides being the nicest guys you’ll ever meet, they consulted our ideas for placement of fixtures, remediated prior water damage, completed a top grade installation and kept everything so neat and clean!

They were very knowledgeable, answered all of our questions. I just moved in so I didn’t know where to turn the water off. The man showed me and also let me know that I had a leak, even though it wasn’t part of his job. He also cleaned up the mess when he was done. I looks great and work nice too.

Outstanding very knowledgeable and straight to the point

Team did a great job. I love my new shower. The whole process was simple and I would recommend them to anyone that was looking to remodel a bathroom

Everyone was committed to helping us get exactly what we wanted. Picking colors, materials, fixtures were all foremost in helping us get the aesthetic we wanted. They worked quickly and completely cleared the area and cleaned when leaving for the day. Even after the job was finished and I thought of 2 more things I wanted to add, they were back the following day to accommodate. Everyone was very friendly and safe in our home. We are so happy with our entire experience and highly recommend them!!

Fantastic bathroom remodeling team. Would recommend!