The Bath Authority Reviews

My husband and I met with Jenny for a consultation on a walk-in shower. She is very professional and friendly. We enjoyed meeting her and learning about Bath Authority and the products you offer.

Great experience with The Bath Authority! From Jenny who helped us design our new shower to our installers Dave Krantz and Kenny, we could NOT be more satisfied! The knowledge and professional service were impeccable and highly recommended!

Kenny did an excellent job installing my new shower. Explained everything in detail.

Very polite and did a great professional job. Thank you Kenny.

I had a DIY bath remodel go very wrong lol. Called The Bath Room Authority and they had the entire shower area gutted and remodeled right in a DAY! Looks awesome. They were very professional and communicated well. Thanks Dave and Kenny!!! I am a very happy homeowner today!

Definitely would recommend The Bath Authority to my family and friends. Very professional the entire visit

We love our new shower! Kenny did a fantastic job! He was extremely professional and helpful. It’s beautiful. Our experience was wonderful. I would highly recommend.

The salesman, Todd, and installer, Pete were both very professional, courteous, informative and helpful with the bathroom project I had done! I am extremely pleased with the end result!

These guys were great. It started with them prepping building supplies and realizing that some parts were broke. Re-ordered new ones. Rescheduled install and were prompt and ready to go. Half way they ran into a snag but no problem. Rerouted the plumbing pipes and continued the install. Two days later I have a brand new beautiful shower installed.

Jenny was amazing very knowledgeable about what we needed..spent quality time with us

Jenny attentively listened to our shower remodeling needs and provided extremely professional service and numerous options to help us decide on a finished design. Overall, the customer service from Jenny and The Bath Authority’s reputation for quality has put us at ease as we start the renovation. We’re highly confident for the finished shower and really appreciate the support and expertise from Jenny who has provided us an excellent experience thus far with The Bath Authority.

We had our bathtub replaced with a walk in shower. Alexander and Anthony did an excellent job and were very easy to work with They put runners down to keep floor clean when carrying supplies in and cleaned up nicely after completing job. The salesman, Chris, was also great! He didn’t hesitate to help us with moving some items to get to the access panel for our old tub to see if there was a shut off for the previous water leak we had before installing new walk in shower! We highly recommend this team of great guys!

Everything went very well.

Excelant install, communicative sales person, job well done

Christopher came to my home for an estimate and was extremely knowledgeable and professional. He was very patient with me during the design process and answered all of my questions. Very happy with this company.

Chris Burke was our representative. He showed up on time and was ready to show us what the bath authority had to offer us! He explained everything and took his time to listening to us and what we wanted. He got us a excellent price and gave us hope again for a beautiful bathroom! Can’t wait to see are vision come to life. Thanks again Chris! If you can ask for a representative I definitely recommend asking for him!

Christopher came to my home for an estimate and was extremely knowledgeable and professional. He was very patient with me during the design process and answered all of my questions. Very happy with this company.

A driven young man that loves what he does…with no forceful aggression behind it…His energy of determination from the time he arrived till he left…You don’t get these type representatives often…You get salesman that’s all about money….Have you stressed through the appointment….That’s definitely who Chris B wasn’t…I thank you for you hardwork and representing Bath Authority the way you do….

Great consultation with Chris B. The consultation wasn’t a pitch-pressured sale and Chris was very kind, knowledgeable, patient, and even stated to give some time to think about the purchase before signing. Every other company/salesman that came to our home wanted to sign right away. Just going off of the experience with the consultation, I’m looking forward to seeing the finished product. I highly recommend Chris and The Bath Authority.

christopher burke design consultant, very good sales person. guy knows his job. tells you everything you need to know.

He is a nice guy. Got me a good deall

I love my new shower. I can’t remember installers name , but he did a great job . Even though he ran into some unexpected issues with our floor, he knew how to fix it.

Chris was knowledgeable and helped me with my unique situation to select the best product to meet my needs. I highly recommend Bath Authority.

Very professional I enjoy him he deserves a raise!!!

Rhett did a great job! He took great care of all the installation details and very good about being careful of our house.

Christopher was very professional and a tremendous help to us. He was patient with our questions and worked with us to give us a great product and we look forward to getting a new shower.

Rhett did an amazing job! I almost didn’t believe it was my bath area. He has a lot of knowledge and explains everything !!!! You need more employees like him!!!!

From Mike D – Chris B is a top tier consultant. Glad to be doing business because of him and looking forward to the final product. Will update review once the project is complete. Thank you for everything

I went on to The Bath Authority website and requested a free estimate regarding a bathroom remodel. I received a phone call within 10 mins. Chris came to the house the same day I requested the free estimate. Chris was very friendly, knowledgeable, and professional. He showed me before and after pictures of their remodels, he took the time to listen to my needs and see what I really wanted, and presented me with different pricing to see what would work best for me. If you’re thinking about a bathroom remodel ask for Chris. You won’t be disappointed! UPDATE: My remodel is complete and it was worth the wait! The crew leader Rhett was very professional, knowledgeable, friendly, and prompt. He cleaned up his work site area outside as well as inside my home. He asked for my opinion prior to installing the shelves in the shower and would show me his progress throughout the day. I would highly recommend The Bath Authority if planning on remodeling your restroom.

Consultant Chris offered us a lot of information. We found the visit very educational to understanding our options in replacing a shower. Added feedback June 2022-Installer Rhett did an awesome job on our shower replacement unit. The attention to detail was obvious with how the pattern in the walls lined up.

Kenny did a wonderful job. Would definitely recommend this company

Worked with Chris at The Bathtub Authority. He’s was great to work with, very thorough and courteous. Highly recommend the company!

Very professional with beautiful work. We absolutely love how our new walk in shower looks. We weren’t expecting to do mudding and painting ourselves but we’re excited to see the end results.

The bathtub and shower install turned out great. Very professional and finished in a timely manner. Kenny was very knowledgeable and did a suburb job. We are very satisfied with his work. We highly recommend this company and particularly, thus installer ! G Combs

A pleasant experience from Start to Finish. Even though they ran into some less that easy issues, with our Bath, everyone remained Calm, Profesional, and Accomplished what needed to be done. Very Pleased with how things turned out.

Sales experience has been great. Initial meeting and quote was reasonable and very quick. Scott Nelson explained everything in detail and laid it out in our meeting. Great experience.

Jenny H. came to my home and was very professional, warm and knows her stuff!! I’m excited about my new bathroom install and she had great ideas!

Would recommend to anyone!

Jenny is so professional as well as knowledgeable and a great help with our new shower design! Just what we needed to update our new forever home!

Jenny could not have been more helpful in educating us about bathroom upgrades. She was extremely professional, pleasant, and competent, and made recommendations based on the structure and design of our current bathroom. I highly recommend The Bath Authority and Jenny in particular!

Jenny was so awesome! She went above and beyond to find the right tub to fit my needs at the right price. At first I thought the price was somewhat higher and it may have been but if you want quality with a guarantee then the Bath Authority is the right choice.

We had a Shower conversion completed in 2 days. Our installers were very professional, worked quickly and did great work. The cleaned up, took all of the waste with them, and did not leave a bit of trash behind. Everything looks GREAT! I highly recommend them!!!

Met with Jenny for our estimate/consultation and she was phenomenal. Knowledgeable, courteous, and a pleasure to work with. We look forward to the finished product!

Great service Jenny was able to make everything come together with my bathroom project

I was really impressed with the knowledge of Joe Pianecki, crew leader/design consultant. He explained every detail of how the tub to shower conversion will go. And, I believe that he gave me a good deal on the work. I am excited to have this done. Thank you Joe!!!

Everyone from start to finish from the Bath Authority was phenomenal! Rhett was awesome at what he did!! Beautiful work!!

I had my shower stall replaced, including plumbing rework and door installation. Our installer, Rhett, was was quick, yet meticulous—and courtesy. Very professional! I am pleased beyond expectation with his work and the finished product. Highly recommend!

Wonderful young lady, on time , professional and gave honest appraisal of my project.would definitely use her again.

So happy with this experience! Chris was very helpful and professional. He gave us great advise. We are looking forward to getting this work done!

Chris is professional and awesome! Answers all your questions. Kenny took his time and went out of his way to do a superb job. Looks great!

Jenny was a pleasure to speak to and work with when deciding to remodel my mother’s tub to a walk in shower for her safely.

Christopher Burke was Very professional and walked us through the process

We had Kenny and Brodie work on our tub to walk-in shower conversion. They were awesome and did a beautiful job. Highly recommend them. Polite, obviously experienced and very professional.

Jenny was very professional, friendly and provided us great ideas and options. She came on time and prepared. Her thorough knowledge was very helpful. Thanks Jenny!

Joe’s understanding of the products and customer needs, allows him to deliver expert advise!

I am really excited for my new walk in shower! Christopher did a fantastic job helping me design it. Thank you!

Who doesn’t dread a construction project? Why did we wait so long when TBA did everything they promised. The sales rep Joe Pianecki was professional, on time and wasn’t pushy.

Great experience!

Our salesman (Joe) carefully explained each step of the process and he was spot on. No surprises from start to finish and the end result was better than anticipated. If my home was bigger and I had more bathrooms, The Bath Authority would be my first choice hands down.

We had our Jacuzzi replaced with a walk-in shower. The entire project looks just like I had envisioned it would!

Pete and Mark are amazing installers! They did an outstanding job. They are very knowledgeable, courteous, friendly and professional in every way. The bathroom floor was cleaned up each evening. I would HIGHLY recommend Bath Authority to others.

My husband and I were looking to remodel our guest bath and had a few contractors come out for quotes. We liked The Bath Authority the best because of the solutions they offered. Even though we decided to do something a bit simpler (because we are selling) we truly recommend their services. Christopher was our consultant and was very knowledgeable. Kudos to them!

Bathtub/shower removed; installed walk-in shower. Installer was extremely knowledgeable and did a very professional job. Care was taken throughout the install and everything was cleaned up as if he hadn’t been there.

Thank you, Chris, for meeting with us. You are very knowledgeable, approachable, and friendly. You answered all of our questions about the bathroom remodel, and I loved the remodel program on your iPad. I appreciate all you did to help us. I appreciate The Bath Authority hiring Veterans like Chris!

We just could not afford the remodel, unfortunately.

They were on time courteous very clean explained everything to me, cleaned up everything when they were finished and I was extremely happy with them. I could not have asked for a better installer and I would be happy to have them back at any time if I needed them. Thank you for sending someone of their quality to my home. It was very enjoyable and I am extremely happy with the way it looks!

Fantastic experience from start to finish. Very thorough. They do what they say they’re going to do, and then exceeded my expectations. I would recommend this company to anyone.

The team that came in and redid our shower was awesome. It looks exactly like we wanted and has already gotten very positive comments from friends and family. Thanks again!

My elderly parents (86 & 88) were fighting against a first level shower & tub update to their 1960’s home. Now they wonder why they waited so long? Access is so much easier now and there is less worry about falling. Their sales guy Joe put them at ease, assuring them that shower access would be very simple. He was right. The installation crew cleaned as they went, we hardly knew they were here. Great job Guys…

Jonathan and Alexander did an awesome job and always gave updates and asking questions and it turned out beautiful. Amazing that it only takes 2 days!

Even though my wife and I decided to hold off on our bathroom remodel, I highly recommend The Bath Authority for your upcoming projects! They offer perfect solutions…We worked with Christopher who answered all of our questions and concerns. Kudos to them!

Anthony and Alexander were 5star. Very professional they showed up on time and were very respectful of my new floors. They ask for our opinion to make sure everything was the way my wife and I would like it. These two guys are a great representative of your company.

Chris offered us a lot of information. We found the visit very educational to understanding our options in replacing a shower.

My consultant was Christopher Burke and I would highly recommend working with him. He was very knowledgeable and friendly and took his time explaining everything.

Alexander and Anthony were prompt and very professional, they kept us informed throughout the whole project. They explained everything and made sure all the material was correct. Highly recommend!

I had a shower installed last year. A year later I wanted to add another shelf and bar. It was installed today by Phil Tropkoff. His work is outstanding. Thank you Phil. I am very pleased with The Bath Authority.

Awesome experience. Contract crew was awesome to work with and the end result looks amazing.

We had contacted several companies for estimates on our shower remodel. Bathroom Authority was the only company to do a follow up whether we had made a decision and offered to come out again and give us additional savings. Although the install time was delayed we are still happy with the outcome. Pete did a very professional job and was extremely courteous and personable. He answered all our questions and concerns about completing the rest of our bathroom remodel. We would not hesitate to use him again for future projects.

Zand and Anthony were incredibly professional. They constantly communicated what they were doing, asked what I wanted, and did incredible work. Very happy with the new Tub/Shower.

Kalvin Harrington was just here this afternoon to give us a quote to redo our full bath and shower to just a step in shower. He was very knowledgeable and did a fantastic job. He never hesitated to answer any questions we had. He was very good and my husband and I truly enjoyed his time here in our home. Thank you Kalvin!

New bath install no hidden cost very nice job!!!

Bath Authority did a complete demo/remodel of our tub/shower area in just 2 days. The 2 workers kept us in the loop during the whole process & were pleasant & easy to communicate with. We just LOVE our new tub/shower and would HIGHLY recommend them if you want quality work done.

They did a fantastic job, very impressed with their work. Everything was perfect. The guys that installed were very courteous and worked diligently to completion. Very professional and kept us informed every step of the process. Will definitely recommend to family and friends.

We used The Bath Authority to replace the shower and tubs for several units in our rental properties. Not only did the remodels turn out great but we received glowing reviews from the tenants. The installers were very professional, completed the work as described, and any issues were addressed immediately. We plan to use them on future projects.

The guys that did my bathroom did a awesome job. Unfortunately l can’t remember there names for the life of me. I’m so glad that l went with this company. There respectful, courteous, professional and knows they’re job and how to do it. They arrived & departed when they were supposed to and after there job they were finished. My bathroom is beautiful l am so proud. Thanks guys.

I have to say this, they did an outstanding job replacing my tub and fixing what was damaged from many years (20+) of use. The craftsman and his partner did an amazing job in the time frame they said. If you have a tub that needs updating or water damage from years of use they will take care of you. Call today I am more than happy to endorse this outfit and the work they do.

They’re gonna install my new shower and can’t wait to see the difference. I hear you are the best.

We have had some bad experiences with home improvement so we were skeptical. Your staff showed up on time with lots of positive energy. He went through every aspect of the company with made us feel comfortable. He explained the process, showed us the products and really listened to us. We were pleased with the quote but more importantly the warranty was one of a kind. There wasn’t just one thing that convinced us, it was everything. Excited to get this project started!

Salesman was very knowledgeable he knew what he was doing.

Fabulous job start to finish! The team is the best. Even agreed to return after mirror was installed. From sales to installation was impressed by professionals. I’m 100% satisfied. You have my ultimate recommendation.

On time and prepared. He explained the process and the different options of putting in a new shower where our old bath tub and tiles had been. We thought he did a great job and was very trustworthy. We did not feel pressured like with other sales people. We thank you!

So far we are very pleased with the entire experience.

The one thing that stood out was his communication prior to visit. He reached out several times and kept us in the know and worked with our schedule for the visit. Thank you for being professional and very friendly.

My wife and I needed a “redo” of a 20 year old shower. We met with the team, and decided that this was the company to go with. Two craftsmen came on the day agreed to, at the time specified. The rest was magic, as they converted our old shower into a new, larger shower. Both installers were professional and stayed on the job until my wife and I were happy with the result. I strongly recommend them. Thank you to the team

Thank you for our wonderful, new, walk-in shower! We are loving how it looks and enjoy using it. The quality of the work is excellent. Thank you for your dedication to making it perfect. We’ve already told many others about how pleased we are and suggested they give you a call!

They arrived on time, is very knowledgeable about their products and answered all of our questions.

I almost wish I had more bathrooms that needed a makeover because the results are phenomenal! Awesome designer and I quickly learned to trust his judgement! Thank you so very much!! I love my walk-in shower!!!

The one day install was fantastic! The installers prepped the entrance into the bathroom with tarps and did their best to contain any dust particles from infiltrating the areas outside of the bathroom. They left the bathroom void of debris. I am extremely pleased with the very professional work that was done and would highly recommend themt!

Knowledgeable about the products and let us decide what we wanted. This was a total strip down to the studs job. The bathroom is over 45 years old. They ordered all our choices and even in a pandemic we had a short wait to get the call everything was in. On the day and time, the team showed up an had the whole bathroom demoed the first day. In two more days my new bathroom was almost done. They answered any questions we had. They cleaned up every night before they left. We will suggest to our friends and neighbors that they call you for any bathroom remodel. This was an incredible job and they did it with class and style. Awesome job!

This was a very tight space to work in and yet they made it seem easy – it was not! Besides being the nicest guys you’ll ever meet, they consulted our ideas for placement of fixtures, remediated prior water damage, completed a top grade installation and kept everything so neat and clean!

They were very knowledgeable, answered all of our questions. I just moved in so I didn’t know where to turn the water off. The man showed me and also let me know that I had a leak, even though it wasn’t part of his job. He also cleaned up the mess when he was done. I looks great and work nice too.

Outstanding very knowledgeable and straight to the point

Team did a great job. I love my new shower. The whole process was simple and I would recommend them to anyone that was looking to remodel a bathroom

Everyone was committed to helping us get exactly what we wanted. Picking colors, materials, fixtures were all foremost in helping us get the aesthetic we wanted. They worked quickly and completely cleared the area and cleaned when leaving for the day. Even after the job was finished and I thought of 2 more things I wanted to add, they were back the following day to accommodate. Everyone was very friendly and safe in our home. We are so happy with our entire experience and highly recommend them!!

Fantastic bathroom remodeling team. Would recommend!