Project Resources
Dear Homeowner,
Within this page we’ve put together a collection of project resources to help you get the most from your new bathroom project.
Below you will find helpful documentation from our various products.
If you have additional questions that have not been answered by this page, please call our customer service department at (855) 486-3842.
The TBA Team
Project Downloads
Frequently Asked Questions
WHAT MAKES THE BATH AUTHORITY BETTER THAN BATH LINER INSTALLATION COMPANIES?
TBA completely removes the existing wet space down to the studs and subfloor. We replace all of the rough plumbing (drain assembly and waterlines/valve body) before installing our shower systems. Other companies install liners overtop of the existing shower or bath, which can trap moisture in between. This can be a breeding ground for mold and mildew.
Warranty Information
Product Guides
WHAT KIND OF BATH REMODEL IS BEST IF I WANT TO SPEND MY RETIREMENT IN MY HOME?
Customers often choose to have TBA remodel their bathtub or shower to make it more accessible. We offer low-barrier walk-in showers and also walk-in tubs with therapeutic features. We have a wide variety of safety grab bars to ensure a safe bathing area as well.
CAN MY TUB OR SHOWER BE CUSTOMIZED TO FIT MY EXACT NEEDS AND DESIGN CHOICES?
Yes! All of our products are made custom to your specifications. Our Design Consultants will work with you to find the exact products and finishes to fit all of your aesthetic and lifestyle needs.
HOW SOON AFTER MAKING MY PURCHASE WILL I HEAR FROM THE BATH AUTHORITY TO SCHEDULE MY INSTALL?
You will receive an email within a few days of making your purchase. When the custom materials for your project arrive in our warehouse, we will perform a quality inspection. Once that is completed, you will receive a phone call to schedule your installation.
WHAT IS THE AVERAGE WAIT TIME FROM ORDER TO INSTALL?
Each order is custom made and installation typically takes up to 6-8 weeks from ordering to installation.
WHO CAN I CALL TO CHECK THE STATUS OF MY ORDER?
If you have questions about your order, please call our customer service line at 855-486-3842 and one of our customer service agents will be glad to assist you.
IS IT REALLY A ONE-DAY INSTALL?
Your bathroom installation can be completed from start to finish in as little as one day. Some installs can take up to two days, depending on how involved the demolition is and the age of the home.
AFTER INSTALL, WILL THE TECHNICIANS CLEAN UP THE PROJECT AREA?
Absolutely, TBA installers will remove any debris created by the installation and leave the workspace clean. We value your home, and your safety.
DO I NEED TO ACTIVATE THE WARRANTY THAT COMES WITH MY BATH AND SHOWER EQUIPMENT?
No, the warranty that comes with your installation and equipment is active as soon as the equipment is installed.
WHO DO I CONTACT IF I HAVE QUESTIONS ABOUT MY WARRANTY?
For installation warranty questions, please call The Bath Authority customer service at 855-486-3842.
Additionally, if you’re interested in enhancing other areas of your home, such as windows, entry doors, or gutter protection, be sure to visit us here!
Frequently Asked Questions
The Bath Authority completely removes the existing wet space down to the studs and subfloor. We replace all of the rough plumbing (drain assembly and waterlines/valve body) before installing our shower systems. Other companies install liners overtop of the existing shower or bath, which can trap moisture in between. This can be a breeding ground for mold and mildew.
The Bath Authority’s solid surface material is engineered for performance — it’s non-porous, waterproof, and incredibly durable. Our shower systems are compression-molded under 5,000 PSI, creating a dense, impact-resistant surface that resists cracks, stains, and wear over time. Unlike stone or ceramic tile, solid surface panels require no grout, which means no sealing, no scrubbing, and no risk of water seeping behind the walls. While stone and tile can look nice, they’re better suited for dry areas like flooring or backsplashes. In constantly wet environments like showers, solid surface is the smart, low-maintenance choice that offers peace of mind and lasting beauty.
Yes! All of our products are made custom to your specifications. Our Design Consultants will work with you to find the exact products and finishes to fit all of your aesthetic and lifestyle needs.
It’s super easy. Just give us a call at (855) 864-7620, or fill out our estimate form, here. Then a representative will meet with you for a free, no obligation in-home design consultation at your convenience. This includes nights and weekends! During this consultation, we’ll discover your needs, show you some samples, and provide you with an estimate for your project.
During your consultation a knowledgeable sales rep will come to your home and educate you on the history of our company, mission, and our exclusive products. We will discuss customizations that satisfy your bathroom remodel goals. After we understand your wants and needs, we’ll put together a competitive quote and submit your order so it can start the manufacturing process.
We provide solid surface bath and shower installations for homeowners that come with the option of various color options and customized features. Our installations are ensured to fit any bathroom design goal.
At The Bath Authority our services set us apart by offering the highest quality of customer service matched with quality products. Our Lifetime Warranty options covers hardware, installation and more ensuring our customers that their new bathroom wet space investment will last. Check out our reviews!