FAQs

Check Out Our Frequently Asked Question

Sale Ends Soon 03-01-2023

Get a New Tub Installed in as Soon as 1 Day for $99/Mo + Get a Free Shower Door With Your Purchase

Premiere Bath & Shower Remodels!

5/5
Home » FAQs

Product and Installation

The Bath Authority completely removes the existing wet space down to the studs and subfloor. We replace all of the rough plumbing (drain assembly and waterlines/valve body) before installing our shower systems. Other companies install liners overtop of the existing shower or bath, which can trap moisture in between. This can be a breeding ground for mold and mildew.

The Bath Authority uses an acrylic wall system made up of acrylic panels. These panels are installed in a bathroom in order to provide a waterproof barrier between the shower or tub and the rest of the bathroom. Acrylic wall systems are easy to clean and maintain, and they provide a sleek and modern look to any bathroom.

The Bath Authority uses a hi-tech polymer that is a blend of acrylic and ABS. Our shower systems are completely nonporous and extremely durable and impact resistant. Stone and tile with grout require maintenance and are porous, which leads to water getting through your shower and into the wall.  Stone and tile are okay for areas that don’t get wet, like some flooring and backsplashes.  But in the wet area, it isn’t recommended. 

Bathtubs are usually installed during a bathroom remodel. The first step is to remove the old tub, if there is one. Next, the new tub is put in place and properly secured. The plumbing is then connected to the new tub and the surrounding area is caulked to prevent leaks.

Customers often choose to have The Bath Authority remodel their bathtub or shower to make it more accessible. We offer low-barrier walk-in showers and also walk-in tubs with therapeutic features. We have a wide variety of safety grab bars and seats to ensure a safe bathing area as well.

Yes! All of our products are made custom to your specifications. Our Design Consultants will work with you to find the exact products and finishes to fit all of your aesthetic and lifestyle needs.

What to Expect After Purchasing

You will receive an email within a few days of making your purchase. When the custom materials for your project arrive in our warehouse, we will perform a quality inspection. Once that is completed, you will receive a phone call to schedule your installation.

Each order is custom made and installation typically takes up to 8-12 weeks from ordering to installation.

If you have questions about your order, please call our customer service line at 855-486-3842 and one of our customer service agents will be glad to assist you.

Your bathroom installation can be completed from start to finish in as little as one day. Some installs can take up to two days, depending on how involved the demolition is and the age of the home.

The process of remodeling a shower with The Bath Authority is simple and easy. We start by assessing your needs and wants for your new shower. Then, we work with you to select the perfect shower door, base, and fixtures. Finally, we install your new shower, making sure everything is perfect before we leave.

Absolutely, The Bath Authority installers will remove any debris created by the installation and leave the workspace clean. We value your home, and your safety.

Warranty

No, the warranty that comes with your installation and equipment is active as soon as the equipment is installed.

For installation warranty questions, please call The Bath Authority customer service at 855-486-3842.

Other Bathroom Remodeling Services

5-Star Rated!

5/5
Sale Ends Soon 03-01-2023

Get a New Tub Installed in as Soon as 1 Day for $99/Mo +
Get a Free Shower Door With Tub Purchase