FAQs

The Bath Authority completely removes the existing wet space down to the studs and subfloor. We replace all of the rough plumbing (drain assembly and waterlines/valve body) before installing our shower systems. Other companies install liners overtop of the existing shower or bath, which can trap moisture in between. This can be a breeding ground for mold and mildew.

At The Bath Authority, we use a premium solid surface wall system made from durable, non-porous material that offers the best of both form and function. These custom-fit panels are compression-molded to create a seamless, waterproof barrier for your shower or tub area — eliminating grout lines and the risk of leaks. Solid surface walls are not only easy to clean and maintain, but they also provide a high-end, modern appearance that adds long-term value to your home.

The Bath Authority’s solid surface material is engineered for performance — it’s non-porous, waterproof, and incredibly durable. Our shower systems are compression-molded under 5,000 PSI, creating a dense, impact-resistant surface that resists cracks, stains, and wear over time.

Unlike stone or ceramic tile, solid surface panels require no grout, which means no sealing, no scrubbing, and no risk of water seeping behind the walls. While stone and tile can look nice, they’re better suited for dry areas like flooring or backsplashes. In constantly wet environments like showers, solid surface is the smart, low-maintenance choice that offers peace of mind and lasting beauty.

Bathtubs are usually installed during a bathroom remodel. The first step is to remove the old tub, if there is one. Next, the new tub is put in place and properly secured. The plumbing is then connected to the new tub and the surrounding area is caulked to prevent leaks.

Customers often choose to have The Bath Authority remodel their bathtub or shower to make it more accessible. We offer low-barrier walk-in showers and also walk-in tubs with therapeutic features. We have a wide variety of safety grab bars and seats to ensure a safe bathing area as well.

Yes! All of our products are made custom to your specifications. Our Design Consultants will work with you to find the exact products and finishes to fit all of your aesthetic and lifestyle needs.

It’s super easy. Just give us a call at (855) 486-3842, or fill out our estimate form, here. Then a representative will meet with you for a free, no obligation in-home design consultation at your convenience. This includes nights and weekends! During this consultation, we’ll discover your needs, show you some samples, and provide you with an estimate for your project.

During your consultation a knowledgeable sales rep will come to your home and educate you on the history of our company, mission, and our exclusive products. We will discuss customizations that satisfy your bathroom remodel goals. After we understand your wants and needs, we’ll put together a competitive quote and submit your order so it can start the manufacturing process.

During the process from in-home consultation to installation day, you will be in contact with approximately four people. The list of contacts are: one to two inside sales reps, an in-home sales rep, and lead bath installer plus their crew.

During your in-home consultation we are equipped to show you and your family many successful bath and shower remodel projects we have completed.

Yes! The Bath Authority regularly offers exciting promotions and limited-time deals on new bath and shower installations. Whether it’s savings on your remodel or flexible financing options, we’re always looking for ways to make your upgrade more affordable. The best way to find out what’s currently available is to schedule a free, no-obligation consultation — our team will walk you through all the latest offers available in your area.

Our services and products are backed by a great extended warranty that cover pieces parts and materials, hardware and more! If any issues arise, feel free to contact us!

Solid surface outperforms tile in nearly every category that matters — it’s non-porous, so it naturally resists mold, mildew, and staining. Unlike tile, there are no grout lines to scrub or seal, meaning far less maintenance over time. Solid surface is also more durable, avoiding the cracks and chips that tile is prone to. With a sleek, seamless appearance and easier cleaning, it’s the smarter, more modern solution for today’s bathrooms.

We provide solid surface bath and shower installations for homeowners that come with the option of various color options and customized features. Our installations are ensured to fit any bathroom design goal.

At The Bath Authority our services set us apart by offering the highest quality of customer service matched with quality products. Our Lifetime Warranty options covers hardware, installation and more ensuring our customers that their new bathroom wet space investment will last. Check out our reviews!

No. We make your shower custom to fit in the space and area of your existing shower.

If you are getting a conversion service, the surface area will change depending if your conversion uses more space in the bathroom or requires less space.

At The Bath Authority, we dispose of old tubs and any other old materials during your installation. Our goal and mission is to have a great product installed and leave the area cleaner than when we arrived!

We currently don’t install free floating tubs but we offer a multitude of other great services to update your bathroom wet space area. Contact us to learn more!

Yes we can install an acrylic shower or bath in a trailer home as long as there is a drain + 3 supporting walls. Contact us to get started today!

We can fit through 20″ doorways for standard solid surface tubs and showers but a walk-in tub or therapeutic walk-in tub needs a doorway measurement of 30″.

Our installers are experienced and factory trained while being licensed and insured to provide optimal safety. We ensure no damage or mishap during installation.

You will receive an email within a few days of making your purchase. When the custom materials for your project arrive in our warehouse, we will perform a quality inspection. Once that is completed, you will receive a phone call to schedule your installation.

Each order is custom made and installation typically takes up to 8-12 weeks from ordering to installation.

If you have questions about your order, please call our customer service line at 855-486-3842 and one of our customer service agents will be glad to assist you.

Your bathroom installation can be completed from start to finish in as little as one day. Some installs can take up to two days, depending on how involved the demolition is and the age of the home.

The process of remodeling a shower with The Bath Authority is simple and easy. We start by assessing your needs and wants for your new shower. Then, we work with you to select the perfect shower door, base, and fixtures. Finally, we install your new shower, making sure everything is perfect before we leave.

Absolutely, The Bath Authority installers will remove any debris created by the installation and leave the workspace clean. We value your home, and your safety.

No, the warranty that comes with your installation and equipment is active as soon as the equipment is installed.

For installation warranty questions, please call The Bath Authority customer service at 855-486-3842.

The ADA mandates a shower threshhold of a 1/2 inch to provide safe entry into the shower. We also offer a flush transition for wheelchair or walker access into the shower area.

At The Bath Authority , we offer non-skid flooring, grab bars, and easy access fixtures. Learn more on our accessible bathroom page.

Our showers follow ADA requirements to be wheelchair accessible, which measure 60″x30″.

We do offer heated seats for extra comfort and relaxation. Contact us for a free estimate.